Privacy Policy

1. Information We Collect

We collect information you provide directly when using BumperClub:

• Account information: Email address, name, and password when you create an account.
• Order information: Shipping address, billing details, and purchase history.
• Pet photos: Images you upload for custom AI sticker generation.
• Contact information: Email address provided during guest checkout or custom sticker creation.

2. How We Use Your Information

• Process and fulfill your orders.
• Generate custom AI pet sticker art from your uploaded photos.
• Send order confirmations, shipping updates, and customer support communications.
• Prevent fraud and enforce our terms of service.
• Improve our products and services.

3. AI-Generated Content

When you upload a pet photo for custom sticker generation, the image is processed by Google's Gemini AI model to create sticker art. Your uploaded photos are stored securely and are only used for generating your requested sticker designs. We do not use your photos for training AI models or share them with third parties beyond the generation service.

4. Payment Processing

All payments are processed securely through Stripe. We never store your full credit card number, CVV, or other sensitive payment details on our servers. Stripe's privacy policy governs their handling of your payment information.

5. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use Supabase for data storage with row-level security policies. Uploaded images are stored in private storage buckets with time-limited signed URLs for access.

6. Cookies

We use essential cookies to maintain your session and shopping cart. We do not use third-party advertising or tracking cookies.

7. Data Sharing

We only share your information with:

• Stripe: For payment processing.
• Google (Gemini AI): Pet photos sent for AI sticker generation.
• Shipping carriers: Name and address for order delivery.

We do not sell your personal information to third parties.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and associated data.
• Request deletion of uploaded pet photos.

9. Children's Privacy

BumperClub is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website.